
Shared Documents
Collaborative document editing
Choose a collaborative document workflow by checking drafting, review, approval and recovery in the configuration your team will use.
Collaborative document editing works when people can find one working copy, contribute in the right way and know when wording is approved. Follow a document from draft through review to release, comparing a Microsoft Word setup with a Google Docs setup against the plan, file location and accounts your team would use.
Set up the document journey
Start with a document the team produces regularly, such as a client brief or internal procedure. Identify who drafts, supplies specialist feedback, approves wording and only needs to read it, then give the working copy an owner and a location contributors can find.
Decide what an exported copy means: a dated record, or a copy whose changes must return to the working document. Without that rule, two copies can appear current.
Share the working copy
In Word, select Share on the ribbon or File > Share. If the file is not saved to OneDrive, Word prompts you to upload it before sharing; choose recipients from the drop-down or enter a name or email address, add an optional message and select Send.
In Word for the web, select Share, then Share in the drop-down to open the share pane. Choose recipients and, if they should review rather than edit, select Can review in the permission options before selecting Send; reviewers enter Review mode and can add suggestions as comments or tracked changes.
In Word for the web, the Share function can specify edit, review or view permissions. Desktop Word handles review through permissions and Track Changes, rather than a review link setting, so choose the route that matches the app your team uses.
Google Docs lets you control document permissions for who can edit, comment, download, share or view. Use comments for feedback; the available controls here do not establish a separate approval step.
Microsoft Word vs Google Docs: Collaborative Editing Features
- Editing PermissionsWord: Edit, Review, View; Google Docs: Edit, Comment, View
- Real-Time Co-AuthoringWord (web): Yes; Desktop: Yes with OneDrive/SharePoint; Google Docs: Yes across devices
- Review Mode & TrackingWord: Track Changes and Review mode; Google Docs: Comments only – no tracked changes
- Offline EditingWord: Supported; changes sync when back online. Google Docs: Limited offline access via Chrome app
- Approval Sign-OffBoth require manual convention (e.g., adding 'APPROVED' to title); neither auto-records approval
Match permissions to the work
Match permissions to the work: give drafting access to contributors, comment access to reviewers and make clear who approves the final copy. Google Docs offers edit, comment and view permissions; Word for the web offers edit, review and view permissions, while desktop Word handles review through permissions and Track Changes.
For shared folder architecture and link permissions, see the sibling article.
Give review an end point
Simultaneous editing helps authors build a draft; it does not establish approval. Agree when direct drafting ends, who considers proposed changes and how the approved copy is identified, then have the owner resolve open wording questions and read the whole document for contradictions before release.
In Google Docs, reviewers can use comments to give feedback, and the owner can consider that feedback before updating the working copy. In Word, Track Changes records proposed wording: select Review > Track Changes to start, then place the cursor before a change and select Accept to keep it or Reject to remove it.
Suggestions or tracked changes show proposed wording, while comments explain concerns. Version history can help recover earlier text, but none of these records alone states who approved the final copy.
Use a simple release convention: after sign-off is recorded, the owner adds “APPROVED” to the chosen working copy’s title and tells readers where that copy lives. Treat the platform as where review happens, not as the approval record itself.
Document Journey: From Draft to Release
- Drafting PhaseAuthors edit in real time using shared document in OneDrive or Google Drive
- Review PhaseReviewers use Track Changes (Word) or Comments (Docs) to suggest edits
- Approval DecisionOwner reviews all feedback, resolves conflicts, and accepts/rejects changes
- FinalisationOwner adds 'APPROVED' to the document title and confirms release location
- DistributionShare the approved copy with stakeholders; maintain version history for recovery
Meet the conditions for co-authoring
For Microsoft co-authoring, use a document stored in OneDrive or SharePoint, an app that supports co-authoring, a modern file format and edit permission for every co-author. Named shared storage areas include OneDrive, OneDrive for work or school, SharePoint and SharePoint Server.
Co-authoring is supported for modern formats including .docx for Word, .pptx for PowerPoint and .xlsx for Excel. The stated guidance lists Word and PowerPoint on all devices and versions more recent than Office 2010 that support co-authoring; it also lists Excel mobile apps and the latest version of Excel for Microsoft 365.
Google Docs supports collaboration from a phone, tablet or web browser, with permissions for editing, commenting and viewing. Use the actual Google Workspace accounts and document permissions your team will rely on when testing the workflow.
For the best Word co-authoring experience, work together in Word for the web to see real-time changes. Under Share, you can see the names of other people editing the file, and coloured flags show where each person is working.
Editing together and offline
In Word, you can open a shared document in a desktop or mobile app and keep working whether you are connected or not. Others cannot see your changes while you are offline; when you go back online, you are notified of available changes and others see that you have changes.
When you work online in Word, the paragraph you are editing is locked so nobody can overwrite your work. Offline, two people can work on the same paragraph; when you save, a pop-up message reports a conflict and lets you click through to resolve it.
Key Collaboration Metrics by Platform
- Real-Time Sync
- Yes – Word for the web & Google Docs
- Offline Editing Support
- Word: Full support; Google Docs: Partial (via Chrome app)
- Conflict Resolution
- Manual in both platforms; Word shows conflict pop-up
- Version History Access
- Available in both platforms; restores previous versions
Choose with one document
Use the same safe sample in two named setups: Word for the web with a file in OneDrive, and Google Docs with its document permissions. Have two authors edit, a reviewer raise a disputed change in Word’s review route or Google Docs comments, and the owner decide what to incorporate; then ask a colleague who missed the work to find the copy marked APPROVED.
Record the plan, file location, account types and settings used, plus any step that remains uncertain. Write down the working location, review route, approval owner and release rule beside the software choice.
In this guide
- Comparing real-time editing and review workflowsDecide when contributors should edit together and when reviewers should propose changes for an owner to approve.
- Tracking changes across several document contributorsTrack proposals, comments, direct edits and approval separately so a multi-author document remains understandable.



